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Support

We’re here
to help.

We’re a small team that genuinely cares about your experience with Lovely. We respond to every message within 1–3 business days.

Before you write in
The fastest way to an answer.

  • Your account email address
  • A brief description of the issue
  • Your device type and operating system (e.g., iPhone 15, iOS 18)
  • Any screenshots that might help us understand the problem

Many common issues are covered in our Troubleshooting guide, especially login issues, notification settings, and subscription problems. Check there first.

Our goal is to respond to every message within 1–3 business days. During launch periods or high-volume times it may take a bit longer, but we will get back to you.

Lovely, LLC | Last Updated: July 13, 2026 · Contact Support document (PDF)